Unified communications constitute a melting pot of electronic communication and combine writing, speaking and pictures. This likewise applies to synchronous and asynchronous communication. Unified communications function both “one to one” and “one to many”.
One can no longer do without a telephone in everyday life. We take the receiver, talk to the person on the other end and then hang up again. But they can do more than just that. Modern telephone systems are increasingly integrated with existing computer systems. Amazing things are possible as a result. You can telephone over the Internet, select numbers from computer programs, access the email client address book from the telephone and send recorded verbal messages by email. In short: the world is growing together. We help you to get the most from your appliances and in so doing to design your communication more efficiently.
Email & groupware
Email and groupware systems constitute the backbone of technically-supported communication via the Internet today. While an email transfers information and data from one user to the next, groupware systems go one step further. They integrate personal calendars, address books and tasks within a secured system. All data is available via computer and mobile appliances, such as multimedia mobiles phones or PDAs.
Instant messaging is on the way in. More and more people are deciding to chat rather than email. The advantage is obvious: instant messaging enables direct communication between numerous persons. Instant messaging systems like MSN or ICQ are developing into a definite part of day-to-day business. The best thing is: they do not produce any SPAM and relieve strain on email communication systems.
Voice & video conferencing
Nowadays mobility and quick decisions are important determining factors for successful business. One meeting follows the other – mostly across borders. This is where video conferencing comes in handy. Current technology allows meetings to be carried out over the computer network. Live and in color. As well as voice and pictures, presentations can also be transmitted.
Networking of offices and mobile employees
Networking of offices and mobile employees is becoming more and more important. Intelligent networking guarantees a glitch-free flow of information and efficient work processes.
The connection of offices to the central office and the networking of offices to one another is decisively important for communication processes. Technologies such as IPSec and virtual private network (VPN) solutions play an important role in this regard.
Mobile employees are mostly in transit for sales and marketing, doing external work or consulting. They must all be integrated into internal company structures. For this, it is particularly mobile telephone systems and the Internet that make for glitch-free communication.