Provide Real-Time Customer Support

• Supply online assistance from a real person
• Live chat allows you to supply immediate answers to urgent questions or concerns
• Deliver consistent and reliable information

The Benefits of Live Chat

Increased staff efficiency. Canned answers provide quick responses of standard messages, and make it possible for agents to chat with multiple visitors at the same time.

Increase your customer satisfaction and loyalty. Customers experience shorter waiting time and get immediate answers to their questions.

Decrease your phone bill. Live chat service will decrease your communication costs, especially if you are using an 800 number.

Buy 2, Get 1 Free

Top Features

• Canned Responses
• Chat transfer to another agent
• Conference in another agent
• Supervisor Monitoring
• Co-Browse/Push Page
• Skills based routing of chats
• John Doe Anonymous Mode
• Spell Check
• No software or hardware to upgrade